Shipping policy

Shipping Policy

Shipping is free on every order. No minimum order.

Where we ship

We currently ship to the United States, Canada, the United Kingdom, Australia, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden and Switzerland. If your country shows up at checkout, we ship there.

Processing time

Orders are processed within 2–3 business days (Monday to Friday, excluding public holidays). Orders placed on a weekend are processed starting the next business day.

Delivery time

Once your order ships, delivery takes 5–14 business days. These are estimates, not guarantees: carriers and customs can cause delays, especially around the holidays.

Tracking

You'll get an order confirmation email as soon as you place your order. When your KegVest ships, we'll email you a tracking link so you can follow it all the way to your door.

Customs, duties and import taxes

Depending on where you live, your local customs authority may charge import duties or taxes when your package arrives. Unless these are shown and collected at checkout, they're not included in our prices and are the responsibility of the customer.

Wrong address

Please double-check your shipping address at checkout. If you spot a mistake, email us at ze17ursmurf@gmail.com right away. If the order hasn't shipped yet, we'll fix it. If a parcel comes back to us because of an incorrect address, we can re-send it once you confirm the right one.

Late, lost or damaged parcels

If your order hasn't arrived within 20 business days of placing it, or it arrives damaged, email us at ze17ursmurf@gmail.com with your order number (and photos if it's damaged). We'll look into it and send you a replacement or a refund.

Questions?

Email ze17ursmurf@gmail.com. We usually reply within 24 hours on business days.